Re: Order new sim
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25-03-2023 08:38 PM
How do I order a new sim
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25-03-2023 09:01 PM
Do you mean a replacement SIM with the same no.?
Why do you need 1?
Take phone & old SIM into an EE shop with Photo ID & they'll transfer number, any SIM contacts & credit if applicable to a replacement SIM of correct size for free or order a replacement SIM online at Order a replacement SIM for £1.50 or phone CS for one. It will come as a Combi-SIM with all 3 sizes as push-outs.
You can only use the online form when you just need a different sized SIM for a new phone.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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25-03-2023 09:05 PM
The quickest way to get a new sim, is to pop into an EE high street shop if you can.
If not, you can call customer service (150 from an EE phone or 07953 966 250 from any other phone).

- Sim card in SIM cards & Porting
- eSIM Activation Request – SIM Only Plan in SIM cards & Porting
- Not receiving EE email(s) to allow linkage of eSIM to EE Account in SIM cards & Porting
- Leaving. in SIM cards & Porting
- Upgrading a data only SIM so cannot receive a confirmation PIN in SIM cards & Porting