No service No Sim

[Otimar]

Hi,I’m having same issue for a few months now.

Signal Keeps coming and going, but now says “no sim” always!

Checked with another network and works perfectly.

how can I request a replacement card?

[Katie_J · Accepted solution]

Hi @Otimar. 

I am sorry to hear this. 

You can request a replacement SIM by getting in touch with our customer care team or by visiting your local EE Store with photo ID. 

Katie