The EE Community

Stuck in Australia with voice not working

I recently purchased an Unlimited Full Works plan and am now in Australia. The data connects fine, but whenever I call I get silence, and the call terminates after 10 seconds or so. The 150 text message service doesn't work, ROAMING and SPEND CAP ref...

Insurance cancelled

Hi. I have called multiple times about my Lenovo Tab M8 (4th Generation) tablet. I got this device December 2nd 2024. My insurance was cancelled February 23 2025, without my knowledge. I updated my sim plan, which then affected my insurance. I was no...

is store.ee.co.uk legit?

Hi,I just wanted to purchase from the website - store.ee.co.uk and just wanted to check if this is legit or a scam. I was looking for a grade A phone. Does anyone have any experience with this webiste buying phones? Please let me know Thank you

Help at EE Stores?

I have a basic Nokia phone. Not a Smartphone. I went to an EE store to ask for help with this phone. I have a some £30 credit with EE on this phone. The assistant was more interested in a game being played on an iPhone but eventually made an effort t...

EE website session timeout

HiCan EE tech team please increase session of EE community website, we everytime I need to login even just after 15-20 minutes.If remember me can be there, at least 24 hours login may help rather than 24 minutes or so.

BAFTA and EE set the stage

I have sent my entry today via video on the EE Instagram account, which was within the time given for inscription (21 march by 23:59) The terms and condition say that a form which should be filled by the 23RD of march will be sent within one working ...

Printer won't connect to new EE hub

We have recently moved from a BT hub to EE. Initially our HP Envy printer was connected however having re-booted the WIFI, the printer will not reconnect to the WIFI. We have tried connecting using WPS and entering hub password into printer but conti...

Red nose donation

When I tried to send I get orange circle exclamation mark and when I click it says “could not send message”… there is a record above this from last donation to 70702 that did work. Is there a setting that stops me sending charitable donations?

Agreement

When we ate watching a recording why cant ee fast forward through the adverts ,?