Re: Live chat

Jodie_17
Visitor

Hi I ordered a SIM card laat Monday 28th but I haven’t received nothing 

 

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hi @Jodie_17

Welcome to the community. 

I am sorry to hear your SIM has not yet arrived. 

SIM's are sent via Royal Mail and usually take around 2-5 working days to arrive. 

This being your 4th working day. 

If you require a SIM quicker you can visit your local EE Store with photo ID. 

Hope this helps, 

Katie

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1 REPLY 1
Katie_B
EE Community Support Team

Hi @Jodie_17

Welcome to the community. 

I am sorry to hear your SIM has not yet arrived. 

SIM's are sent via Royal Mail and usually take around 2-5 working days to arrive. 

This being your 4th working day. 

If you require a SIM quicker you can visit your local EE Store with photo ID. 

Hope this helps, 

Katie