Community Activity

Connection Dropping Out At The Same Time Every Day

Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...

ow259 by Investigator
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  • 141 replies
  • 34 Helpful

Web Protect

As above I have received an email advising I have switched Web Protect off. But I did not.I have read this thread (https://community.ee.co.uk/t5/Broadband-Landline/I-just-got-an-email-telling-that-I-had-switched-off...) and the advice there doesn't h...

Informations

 Hello, I would like some information please. How long can the EE SIM card be used for? Does it expire after one year?

To23 by Investigator
  • 21 Views
  • 2 replies
  • 0 Helpful

Reminders List?

Hi there, just moved over to EE TV from Sky so still getting to grips with the finer points of the interface.  Under 'My TV' I can see which programmes I've set to record, but I can't see which programmes I've set reminders on.  Is there a way to see...

EE TV Box Pro buffering with aerial connection

I've noticed the box doesn't seem to recover very well from a brief loss in signal. I'm using an aerial connection which is occasionally affected by passing aircraft, causing the signal to glitch for a second or two. This wasn't really an issue with ...

Spotify Connect / Tidal Conenct issue

Just moved over to Home Broadband from 4G broadband and been sent a Smart Hub SH30A.   I use a Cambridge Audio CXN V2 streamer as part of my setup.I have noticed that if the streamer is connected to any LAN port on the router and my tablet is connect...

Get Sony Bravia to default to EE TV when I switch it on.

Pretty much the title. When I had a Sky Q box and turned it on, my Sony Bravia would turn on AND default to the Sky input. With EE TV Pro. I turn it on, Tv turns on but it stays on the Bravia Home Screen. I have to fiddle with the Sony remote to sele...

Cosmic68 by Investigator
  • 71 Views
  • 3 replies
  • 1 Helpful

Download speed

I pay for full fibre broadband , with offered speeds up to 900mbps .. but I’m only getting 156mbps download speed , yet couple months prior I was up around 400/500mbps ! seems very slow speeds for high monthly payments 

TV package upgrade time?

I spoke with an advisor yesterday to request upgrade from big sport to full works pakage.  This does not seem to have happened yet and i have had no comms about it.  He also moved mevfrom bt broadband to ee broadband in the process so not sure but i ...

BigRoj by Visitor
  • 38 Views
  • 1 replies
  • 0 Helpful