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Community Activity
Cannot access EE to buy a roaming package in Canada
Hello, I'm in Canada for 2 weeks. When I landed I received a message from EE about roaming and purchased a 7 day roaming pass. Yesterday, I received a text that it was expiring with a link to buy a new roaming pass. Unfortuately, when I tried to use...
Some calls go straight to voicemail
Hello, I'm getting pinged about people trying to call me and leaving or not voicemail messages.My phone is on, network is fine, I can get another person at home to call me no problem. Yet, yesterday all calls from 111 went straight to voicemail, toda...
Resolved! Change billing address
proof of bill
i want a proof of payment with my names and address on it
Resolved! Now TV app
I am trying to log in to the Now app on my mobile phone. I have tried using my ee credentials but it doesn’t know the password and will not let me change any password it may have. Am I able to log into this app or not. If yes how do I. Like others I ...
Can not link BB account / mobile account
hi support, Since I am switched to EE bb / sim from other carrier. one month ago. So, now, I want to link the BB to see the bill, doesn't work. Due to when I link to my broadband , after inputted the account number, then will pop up to input the eSi...
Broadband Bill is not Broadband but my mobiles!
`I have spent some months now trying to sort out a number of issues with EE. Some I have managed to solve but I am still unable to see my broadband bills even though they send through a notification, on e-mail, saying this is my latest broadband bi...
Website complaint
I switch from BT to EE broadband in the New Year. Despite several telephone calls and a visit to the local shop, EE are unable to link my mobile and broadband accounts.Recently tried to upgrade my SIM only plan on the website. Surprisingly won't let ...
Haven't received my Xbox GamePass activation details
I added an Xbox Bundle to my account. I recieved the console and my £70 game card but no gamepass activation details yet. The ee.co.uk/Xbox is showing nothing to activate. Any suggestions?
EE smart wifi disc won't connect to EE 5G smart hub
Hi, We've just received a EE 5G smart hub and EE smart wifi disc. I've set the smart hub up with ease, however the wifi disc just has a solid red light. I've tried connecting via ethernet and WPS and have also tried the factory reset but to no avail....
