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Pac

Pompeya10
Visitor

‎31-07-2023 11:28 AM

I recently requested a PAC to leave which I sent to new provider then you contacted me and gave me a better deal so I tried cancelling the transfer but Voxi had already changed the number now I can not change it back can you help please 

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎31-07-2023 12:17 PM

@Pompeya10   If it’s ported over already you’ll need to get a pac code from them in order to port back.   But you need to call  EE customer services as you no longer have an account with EE as your number has ported so I don’t know how you got offered a better deal without a number on EE.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.