PUK code

Bodod3313
Visitor

HELLO

5 REPLIES 5
Christopher_G
EE Community Support Team

Hi @Bodod3313 

Welcome to the community.

Is there anything we can help you with?

Chris

madgannypal
Explorer

I have a PUK code. What do I do too use it??

Katie_B
EE Community Support Team

Hi @madgannypal

A PUK code is used to unblock your SIM. 

Has your SIM been blocked or do you have a PAC code?

Katie

madgannypal
Explorer

Hi Katie

Sim is new from EE. Old sim was lost. 

 

I have a PUK but don't know how to use it.

Katie_B
EE Community Support Team

Hi @madgannypal

Is your SIM showing as locked?

If yes, you will be prompted to insterted the code when the SIM is in your device. 

Katie