P. U k code

[NabilB]

Hi

how do I find my puk code ?

[Katie_B]

Hello @NabilB. 

You can get your PUK code by following these steps:

1. Log in or register for My EE.
2. From the menu, select Manage device.
3. Scroll down the page where you'll see the option Unblock SIM (PUK code).
4. Select Show PUK code

Please be sure to let us know if you have any further questions. 

Katie

[Wholenut]

Hi,

There is not a menu option of "manage your device in the EE menu. Can you advise

[Katie_B]

Hi @Wholenut. 

Thanks for flagging this with me. 

I will be sure to get this process update. 

Please could you follow these steps when logged in to your My EE online rather than the app.

Settings > Scroll down to 'Manage your SIM' > you will then see Unlock your SIM and your PUK CODE. 

Katie

[XRaySpeX · Accepted solution]

You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Menu > Account Settings > Unlock your SIM.