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Sim card delivery

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Zohid7202
Explorer

‎28-02-2023 07:01 PM

I booked sim car online,how many days come sim card with royal mail 

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1 SOLUTION

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Leanne_T
EE Community Support Team

‎01-03-2023 08:04 AM

Hi @Zohid7202 

Thanks for coming here. 

The SIM card can take 2-5 working days to arrive. 

Thanks 🙂

Leanne.

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Leanne_T
EE Community Support Team

‎01-03-2023 08:04 AM

Hi @Zohid7202 

Thanks for coming here. 

The SIM card can take 2-5 working days to arrive. 

Thanks 🙂

Leanne.

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Gar63
Visitor
In response to Leanne_T

‎23-06-2023 11:23 AM

Hi, I ordered a new sim card for a sim pnly contract 7 days ago, but it still hasn't arrived. How can I chase delivery?

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Alex_M
Star Contributor
Star Contributor
In response to Gar63

‎23-06-2023 11:33 AM - edited ‎23-06-2023 11:33 AM

Hi @Gar63,

If you haven't received the sim still, then you can get in touch with the mobile care team by calling 07953 966 250 from any phone.

Alternatively, take some photo ID into an EE store and they will be able to give you a replacement.

Thanks,
Alex

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