Sim card delivery

Go to solution
Zohid7202
Explorer

‎28-02-2023 07:01 PM

I booked sim car online,how many days come sim card with royal mail 

0 Helpful
1 SOLUTION

Accepted Solutions
Go to solution
Leanne_T
EE Community Support Team

‎01-03-2023 08:04 AM

Hi @Zohid7202 

Thanks for coming here. 

The SIM card can take 2-5 working days to arrive. 

Thanks 🙂

Leanne.

View solution in original post

3 REPLIES 3
Go to solution
Leanne_T
EE Community Support Team

‎01-03-2023 08:04 AM

Hi @Zohid7202 

Thanks for coming here. 

The SIM card can take 2-5 working days to arrive. 

Thanks 🙂

Leanne.

Go to solution
Gar63
Visitor
In response to Leanne_T

‎23-06-2023 11:23 AM

Hi, I ordered a new sim card for a sim pnly contract 7 days ago, but it still hasn't arrived. How can I chase delivery?

0 Helpful
Go to solution
Alex_M
Star Contributor
Star Contributor
In response to Gar63

‎23-06-2023 11:33 AM - edited ‎23-06-2023 11:33 AM

Hi @Gar63,

If you haven't received the sim still, then you can get in touch with the mobile care team by calling 07953 966 250 from any phone.

Alternatively, take some photo ID into an EE store and they will be able to give you a replacement.

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM