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Community Activity
Netflix
I already have included Netflix in my package i received message 4th marchHello Amitkumar, we wanted to let you know that your Netflix Basic plan as your Inclusive Extra will be changing to Netflix Standard with adverts by 18 April. You'll get better...
Destroy my mental health(CPTSD)with get charged for late payments every month !
I don't know why am having to fight every month with everyone trying to add money on to all my bills and I don't understand again why my bill is 150% more than it should be again, it might not seem a not to you and your staff but to people like me it...
Flexi Pay? Free upgrade? I just want an old style upgrade
Hello. I am told I am due for an upgrade as my contract finishes on 10 May. However, when I add my phone and plan to basket I'm met wirh this flexi pay rubbish? I juat want the one payment leaving my account the way ive had it since I joined EE years...
Pocket Landline
Has anyone had their pocket landline service completely cut off without any warning?Our business has had no landline for 5 days and EE just say there is a “global issue”. No time frame of repair…This has wrecked my business and I am none the wiser as...
Deadlock Letter
EE have sent me a deadlock letter which is factually incorrect. When challenged they are refusing to amend the letter as apparently these can’t be changed. So in essence they want me to present a factually incorrect letter to the ombudsman as fact. H...
Offer eligible
Why are i eligible for on offer on my account
Away in south east Asia
Trying to set up my pay as you go sim (was told by the guy in the ee shop I would be able to do this while away) but having no luck I am able to receive texts from EE only (verification codes etc) but otherwise nothing is working… Is there anything I...
Resolved! Partial Broadband Dropouts
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...
New Ethernet Issues
I mainly use ethernet connections around my house to connect tv's, computers, cctv and we get a super fast connection. Because of the amount of devices, we use two plug and play switches, one downstairs and one upstairs.This set up has been working f...
EE App Will Not Run a Speed Test
I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...
