Number transfer

[clairec1982]

I'm having this problem too, did you resolve it?

[Matt_124 · Accepted solution]

@clairec1982 

I would recommend doing the number transfer after you receive the EE SIM, the web form has never been great for this.

Put your new EE SIM in a phone and text PORT to 150.

This will then ask for the number you want to bring across and the PAC code. It will then give you a timeline for when your number will move across.

[clairec1982]

this worked perfectly - being ported over tomorrow! Thanks so much 🙂

[Matt_124]

No worries, glad to be able to help 🙂

[yevhen1952]

no, if EE have such problems and dont have any chat to stay in touch with customers i stay with old operator

[Matt_124]

What issues are you having @yevhen1952 ?

EE do offer a Live Chat service for PAYM customers, however this is a community forum and we are all fellow customers answering each others questions.