30-12-2022 10:30 AM
Hi
I took out a new sim only deal just before Christmas, I filled in the PAC code when completing the order. SIM card arrived 2 days ago and the number has still not ported. I put the SIM card in 2 days ago and made a call which is what the live chat team told me to do to activate the new SIM but still nothing. Can you please help?
Thanks
Andrew
30-12-2022 10:43 AM
The PAC is normally treated as submitted the day you activate your new SIM, and port-in occurs the following working day.
I would recommend contacting EE C/S on 150 to check the status of your port-in.
30-12-2022 10:47 AM
I activated my new SIM 2 days ago by making a call. I did just call 150 and they said the PAC code wasn't entered when creating the SIM. Handy!! Why have that option on the website if they won't use the info I give them!
Thank you for the reply 🙂