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switching to ee

haydenweir2008
Visitor

‎20-08-2026 07:29 PM

My number was ported to EE over 24 hours ago. I can make and receive calls and send SMS, but I cannot receive incoming SMS. EE verification/one-time codes aren’t arriving either. I’m on PAYG. Can someone check whether there is an issue with SMS routing on my ported number?

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XRaySpeX
EE Community Star
EE Community Star

‎20-08-2026 08:04 PM

Not from here they can't! This public user discussion forum can have no access to your specific account. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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