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Not registered with network.

Dee1959
Visitor

‎07-05-2023 05:00 PM

Hi. I have a new phone. I transferred SIM to new phone but can only ring , text or use Internet unless I am at home using our Internet. I just get not registered with network. Can anyone advise please

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎07-05-2023 05:07 PM

@Dee1959 : Did you put your old SIM in new phone?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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bristolian
EE Community Star
EE Community Star

‎07-05-2023 05:27 PM

Does the same SIM work in your old phone?

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