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Cannot call out from my new iPhone 14

Flairey4
Visitor

Hello all

i am hoping someone can help me, I have upgraded my old iPhone for a new iPhone 14 on the same network all I had to do was put the new sim and away I went. But it’s now not allowing me make any calls. 

I’ve checked in settings and there are two accounts showing P1 & P2 so I assume there’s some cross over with accounts? But I can’t call 150 to speak to anyone!!!

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Can you post a screenshot of this "P1" & "P2" account display?

Does your SIM still work in your old phone?