Not received sim card

Andrew20021966
Explorer

‎16-02-2024 02:07 PM

Hi all😁

Just transferred from plusnet.

Phone isn't connected .Tried to dial CS, is there another way to contact them?

Thanks

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4 REPLIES 4
Mystiqueen
Established Contributor
Established Contributor

‎16-02-2024 02:17 PM

How long have you been waiting?

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Andrew20021966
Explorer
In response to Mystiqueen

‎16-02-2024 02:24 PM

Jan 17th
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Leanne_T
EE Community Support Team
In response to Andrew20021966

‎16-02-2024 02:33 PM

Hi @Andrew20021966 

Thanks for coming here. 

The SIM should have arrived within 5 working days, to get this looked into please call us from any phone on 0800 956 6000. 

Leanne 🙂

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Northerner
EE Community Star
EE Community Star

‎16-02-2024 03:33 PM

Hi @Andrew20021966 

Use Skype and the number in my signature over WiFi. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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