Hi
I've joined EE recently and I wanted to port my number from GiffGaff. Starting yesterday before noon both EE temporary number and GiffGaff stopped working (even though both shows reception of the signal). There is no data, and no possibility to make any calls. There were also no SMS from EE confirming that port has been started.
If someone tries to call me, he immediately gets redirected to the EE voice mail.
If someone tries to sms me, he gets error `Phone number formatted incorrectly`
I managed to go through the terrible experience on getting technical person checking the situation, but the problem was not resolved. I was asked to wait 24 hours since port started. And 24 hours passed, and nothing is resolved. I'm worried since I am expecting important call today.
I was told that eSim to eSim number port is impossible by someone from support, and I need to order physicals sim or go to EE store. So they just left me without connection. It's feels a bit inconsistent: why they didn't let me know prio number port that it won't work?
