No carrier details

[bearskiboo]

Just upgraded my phone, transferred everything over, the deleted all the stuff on my old phone. Now I have no mobile services on my phone and when I try to get it sorted EE keep trying to send me confirmation codes which I don’t receive as I have no signal!!

[Leanne_T]

Hi there @bearskiboo 

Thanks for coming to the community. 

Are you using an eSIM or a physical SIM card?

Which model phone have you upgraded from and to? 

Speak to you soon 🙂

Leanne.