Community Activity

Shocking service

So I've had a fault with my ee broadband... Narrowed it down to faulty mastersocket in the house. Ee booked 5 engineers over 2weeks and non have come out. Either cancelled by ee or openreach with zero notification. Shocking customer service literally...

Garreed by Visitor
  • 7 Views
  • 1 replies
  • 0 Helpful

problem

Hi, I have a question about my EE account, I have a problem logging in and seeing details in the application and on the website?

Daisy chain EE Smart wifi Plus extenders

Does anyone know how to daisy chain EE Smart wifi Plus extenders?I’m trying to extend our wifi coverage to the summerhouse at the far end of the garden. I’ve positioned one extender in the kitchen window and that is working fine, pale blue light and ...

Resolved! discovery+Premium?TNT

Good Afternoon,  Having just transferred from BT I seemed to have lost my subscription to Discovery+/TNT, a service that is already paid for. (Probably my fault).However, all and repeated attempts to re-activate have  ended in total failure with the ...

SirJasper by Investigator
  • 108 Views
  • 4 replies
  • 0 Helpful

BT remotes with voice control

There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...

Apple TV Query

Good evening all I hope you’re well,I was wondering if someone could please share their experience with Apple TV on an EE-issued Apple TV (I.e, from EE).I understand there’s not currently a watch list but how easy is it to find catch up programs from...

Inclusive HD with EE TV sport packages

If you’re an EE TV customer with EE Broadband, you can now get HD included as part of our sports channels packages. This would have previously been charged an extra £6 for the HD addon.For existing customers, you’ll need to flex to the new version of...

EE_SAMSUNG_TV_9530.jpg
James_B by EE Community Manager
  • 4390 Views
  • 29 replies
  • 10 Helpful

Upgrading sim only

Hi, I’m currently on a sim only contract. Looking at changing it to sim + phone contract. If I was to upgrade now would I be charged for the contract on my normal date or would I be charged when I receive the device?