Almost Impossible to Get PUK from MyEE
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28-07-2023 08:04 PM
If I were wanting to get my PUK I navigate this new botch MyEE : Home > Plans & Subs & see a load of options none of which offer a PUK. From them if I choose "eSIM/SIM Replace or Activate" (& maybe others) & then Cancel I arrive at the page:
Account Settings
& there, lo & behold, I see:
Unlock your SIM
showing the PUK CODE. Hurrah!
Why the hell can't I get to Account Settings directly from Home or even Plans & Subs?
If you think I helped please feel free to hit the "Thumbs Up" button below.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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29-07-2023 09:04 AM
Good morning @XRaySpeX.
Thanks for posting the route, this will help many customers.
I can also pass this feedback on to the relevant team.
Katie 🙂

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