Almost Impossible to Get PUK from MyEE

XRaySpeX
EE Community Star
EE Community Star

If I were wanting to get my PUK I navigate this new botch MyEE : Home > Plans & Subs & see a load of options none of which offer a PUK. From them if I choose "eSIM/SIM Replace or Activate" (& maybe others) & then Cancel  I arrive at the page:

Account Settings

& there, lo & behold, I see:

Unlock your SIM

showing the PUK CODE. Hurrah!

Why the hell can't I get to Account Settings directly from Home or even Plans & Subs?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
1 REPLY 1
Katie_B
EE Community Support Team

Good morning @XRaySpeX

Thanks for posting the route, this will help many customers. 

I can also pass this feedback on to the relevant team. 

Katie 🙂