ā28-07-2023 08:04 PM
If I were wanting to get my PUK I navigate this new botch MyEE : Home > Plans & Subs & see a load of options none of which offer a PUK. From them if I choose "eSIM/SIM Replace or Activate" (& maybe others) & then Cancel I arrive at the page:
& there, lo & behold, I see:
Unlock your SIM
showing the PUK CODE. Hurrah!
Why the hell can't I get to Account Settings directly from Home or even Plans & Subs?
ā29-07-2023 09:04 AM
Good morning @XRaySpeX.
Thanks for posting the route, this will help many customers.
I can also pass this feedback on to the relevant team.
Katie š