Network provider showing vodafone

[Jeff111]

Hi, I've just switched from vodafone, everything's working great but my network provider still says vodafone. Anyone know why?

[Jeff111]

It's an a53 5g. Just done all of that and it hasn't changed. I've gone into the sim and I'm definitely on ee, it just states in that section that I'm still with vodafone. 🤷🏻‍♂️

[Leanne_T]

Thanks, this is strange @Jeff111 

If this doesn't change in the next few days, please call us on 150 and the team can check the transfer has been fully complete for you 🙂

Leanne.

[Jeff111]

Okay, will do. Thanks.

[Leanne_T]

No problem @Jeff111 

Leanne 🙂