Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sim card replacement not activating, and my passport has been expired!

zaver
Visitor

‎12-04-2024 02:46 PM

Hi all,

I had recently my phone stolen and I got a replacement phone. I ordered a new sim card at my home but the sim card is not working. At the shop they don't accept my passport because it's been expired this February. My card is a contract. What can I do?

 

0 Helpful
1 REPLY 1
XboxGamer1987
Problem solver
Problem solver

‎12-04-2024 03:01 PM - edited ‎12-04-2024 03:19 PM

Hello @zaver 

You will need to Call EE to get the Sim Card Activated.  However seeing as your Sim Card isn't working you can call EE free on Skype over WiFi

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

0 Helpful