@Mukeshpulimamid Providing this new sim is on contract you can get an eSim via the my EE app. Click the person icon top right, then settings and permissions, then scroll down to activate sim/eSim. then follow the on screen instructions.
You need this new sim in your device first in order to swap is over to the esim, so you’ll need change out your current sim for this new sim Once that’s completed you can then swap back to your original sim.
ESim is not available to PAYG so if it’s on PAYG you can not do the above
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
