Moved from O2 to EE and cannot make calls

[bmfairclough]

Have done everything correctly and transferred old number using PAC code, switched off and on etc but still cannot make calls. EE has taken money from my account so all set up correctly. Still cannot make calls even to 150. Help urgently needed. 

[Leanne_T]

Hi @bmfairclough 

Thanks for coming here. 

When did the number transfer complete? 

Is the o2 SIM card still working? 

Leanne 🙂

[bmfairclough · Accepted solution]

In the EE shop now. Faulty SIM card. Thank you for replying.

[Leanne_T]

Thanks for letting me know @bmfairclough 

Hope this is sorted soon for you 🙂

Leanne.