Community Activity

Customer Service options other than phone

In the past I have contacted EE customer services conveniently through chat and X. However now I do not see any option other than phone. Is there no way to send complaints as a message at our convenient times? I guess this community forum can answer ...

Resolved! -1024kb pack? Is this a mistake on the app?

I've gone to add a pack and come across as pack for '-1024kb'?! I was looking for a pack bigger than 125gb but the £35 is for '1024kb' instead which is very odd. Assume this is an error on the site to be corrected? 

Laura987 by Explorer
  • 106 Views
  • 5 replies
  • 2 Helpful

Email problems due to EE being blacklisted

Dear all,I hope someone can help me before I'm forced to move away from EE (as I do like the service in general terms), however, here's my situation.I'm setting up a new business. I've bought a website domain via GoDaddy and some Microsoft 365 linked...

rquinn10 by Explorer
  • 475 Views
  • 4 replies
  • 0 Helpful

RE: THIS APP HAS BEEN DOWN FOR 3 MONTHS.

I don't even know where to start with EE. This just is not regarding the app itself but other issues that need addressed too. Firstly - The app has been down for roughly 3 months now and I can not see what the hell is going on inside the app.  Second...

sonos and band swapping

Ever since we moved to BT (now EE) from Virgin, our Sonos system has been playing up.  I have tried resetting and rebooting but when streaming 6music there are lots of random dropouts.  Reading the internet "band swapping" may be the problem, where i...

No signal

I have been with you for about 2 an hath weeks I can't get any network outside or in doors I am about 1 mile nr phone mast when I speak to anyone they say I broke up If I want talk to someone I have go out of my area I got samsung galaxy a21s  I have...

Roaming All Rounder (pre Aug 24)

Today I have received the following test message from EE:Hi from EE. Weve recently made some changes to our Roaming Inclusive Extras. You can select either EU roaming or our new Zone 1 option which covers 33 popular destinations. For now we'll apply ...

Unlimited data fair usage

I have just signed up to an unlimited data sim which I am using in a TP-link 5g router. I am trialling this as an alternative to my wired broadband as where I live I can only get 30 MBs whereas this is consistently giving me 300-400. However I am con...

Flyboi65 by Established Contributor
  • 33 Views
  • 3 replies
  • 1 Helpful