The EE Community

No calls in or out from U.S.A.

I am absolutely  fuming...... I had my phone set up in the U.K by a guy named Kris, who told me about his expertise with the company. I am now in the U.S.A and can not make any calls and can not receive any calls. I am here for 2 months and now have ...

Pay monthly phone

Ordered a pay monthly phone they have taking the money out off my bank but I have not had a email about it and I can’t see it on the app can some one help me plz 

Why am I unable to download my latest broadband invoice

Why am I unable to download my latest broadband invoice 

Need to change direct debit date

Can't call the UK from the US

Hello, I am absolutely gobsmacked that EE won't connect my calls to the UK from the US. I have a full roaming pass and I am receiving text messages, emails, etc while out and about and at the residents as well. But I can't seem to get any calls throu...

Travel to Spain, Unlimited plan in the UK

Hi,Do  I need to txt RoamEU before travelling to Spain for 4 days?Can I use mobile internet for free as I have unlimited?What is the cheapest way to use my mobile for calls and/or just my mobile internet in Spain? Thanks. 

Unable to access EE Hub Manager - Error code CHOP3-800

When I try to access EE Hub Manager using address 192.168.1.254, I keep getting error message that something went wrong, with error code CHOP3-800. See the screenshot. Any advice please?

Roaming to 150

so -if I type ROAMING to 150 (or in fact if I type ROAM or RO Jersey) as guided on the website I just get the options of GOING, ABROAD,BACK HOME  none of these options actually shows the rates it says I should see and nothing tells me anything is ena...

Payments