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Lost a Family Sharing SIM card.

Bn2
Visitor

‎03-07-2022 06:34 PM

We have had a phone stolen/lost and with it the family sharing SIM.

How can we get the old one de-activated and a new SIM card with the old number?

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎03-07-2022 06:41 PM

You need to report it to CS & they'll put a block on the SIM & issue you with a replacement SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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