05-12-2022 08:08 AM
I can’t get access to my EE app to view my data usage.
i have moved to Australia, im in a 2 year contact with EE. Is it charging me to call people in the UK or australia ? People in Australia can’t contact me because it’s a UK NUMBER ( +44 ) can I change this ?
05-12-2022 10:37 AM
Hi @Alexxsmixh1
Thanks for coming here.
Can you make calls and send texts?
Do you have the Roam Abroad Pass to use your allowance in Australia?
What happens when you log into the app?
Leanne 🙂
05-12-2022 12:35 PM
@Alexxsmixh1 wrote:
i have moved to Australia
EE phones are designed for use by UK residents on short trips abroad and aren't intended for long-term stays.
If you want to get a local number in Australia, you will need an account or phone with an Australian network provider. Be aware, callers from the UK will then pay international call charges.
05-12-2022 02:08 PM - edited 05-12-2022 02:11 PM
You can't change your EE no. to be non-UK. Why can't people in Australia call a +44 UK no.? They are able to but will probably have to pay an International charge to do so.
As for yourself if you bought the Roam Abroad Pass for £11.40 pm pro-rata you could use your UK allowances in Oz for up to 2 months.