International ESIM?

[ABC42]

I'm in Korea trying to activate a local network ESIM (pixel 7a)

However it keeps saying to scan the QR code from EE, but it's not from EE it's from KT.

I can't figure out if this should work or if I need to do something differently 

[Leanne_T]

Hi @ABC42 

Thanks for coming here. 

Have you tried following the steps in the How to use dual SIMs on your Google Pixel phone - Pixel phone Help? 

Leanne.

[ABC42]

Sure, the options are a bit different but I've tried that. When I click download eSIM I get this. I'm not trying to enable a EE eSIM.

 

[ABC42]

I even disabled the EE sim (physical) but it still won't let me use a different network eSIM.

[Leanne_T]

Thanks @ABC42 

Are you able to try a SIM card in the phone instead of the eSIM to this works? 

Leanne.

[ABC42]

No, I only have an eSIM for this other network. Maybe I can try remove my EE SIM.. but that really shouldn't be necessary.

[Leanne_T]

Have you tried scanning the QR code you have? @ABC42 

Or select, get help to see if you can try adding the code? 

Leanne.

[ABC42]

Yes that doesn't work.

Also the aim slot thing seems stuck so I can't get my physical SIM card out, guess I'm out of luck.

[Leanne_T]

I am very sorry we could not resolve this for you @ABC42 

If you are able to remove the SIM, please let me know how you get on. 

Leanne.

[ABC42]