International ESIM?

[ABC42]

I'm in Korea trying to activate a local network ESIM (pixel 7a)

However it keeps saying to scan the QR code from EE, but it's not from EE it's from KT.

I can't figure out if this should work or if I need to do something differently 

[ABC42]

EE wants 30£ for 100MB???

[ABC42]

Ok https://ee.co.uk/help/mobile/roaming/travel-data-pass shows 6.70 a day for 100MB... Which is outrageous, and why I got a local eSIM, but it seems EE has somehow stopped me using it.

[Leanne_T]

Hi @ABC42 

I am very sorry this is not working for you, to get this looked into please call us on +44 7953966250 from any phone and the team will help you further. 

Leanne.

[ABC42]

That will cost me probably 100£! It's 2.3£ a minute and it'll will definitely take at least 30 minutes 

[Leanne_T]

Sorry we have no account access to get this resolved on the community @ABC42 if this is working you would need to get in touch with us. 

Leanne.

[Chris_B]

@ABC42  Your device thinks you’re trying to activate the eSim for EE with that QR code that’s why you’re getting that error message and to contact EE because it’s not working and that QR code isn’t related to EE.      You’ll be best to contact that network who supplied that QR code on how to proceed with this.    

[foxtrotmike · Accepted solution]

Are you trying to scan this from an EE app or by another means?

Perhaps try opening your camera direct (as if you are taking a photo) and try scanning the QR code.

[ABC42]

Thanks, that was it. Scanned it via the normal camera app and it worked. Not seen anyone suggest that elsewhere.