If i buy a sim on the EE app, can i use it as an eSim?

niko7771 · ‎03-11-2025

Hello, my phone's sim card tray is broken therefore I cant use any physical sim. I was wondering if I purchase a sim on the EE app, will I be able to use it as an eSim? I have attached a photo with the plan I want to buy.

XRaySpeX · ‎03-11-2025

Yes, @niko7771 , you may have it transferred to an eSIM after you bought it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX · ‎03-11-2025

Yes, @niko7771 , you may have it transferred to an eSIM after you bought it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

niko7771 · ‎04-11-2025

Do you know how i can do that? I cant find any type of activation code or qr code in any of the emails I received after I bought it. Do I need to wait for the physical sim to come? Or does the fact that I chose to keep my old number (from another provider) change anything, it says my number should be changed within 24 hours, it should transfer within 4 hours now. I'll wait for the number to transfer and then ill see.

XRaySpeX · ‎04-11-2025

In your online MyEE: Manage > Manage account > eSIM/SIM Replace > Order eSIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

niko7771 · ‎06-11-2025

I bought an EE sim a couple of days ago. However when I go to download the eSim it says it sent a One Time Verification code to my new phone number but I don't have access to that phone number since I am unable to download the eSim, what can I do? my phone's sim card tray is broken so I cant use a physical sim. I have attached a screenshot below.

Matt_124 · ‎06-11-2025

Is there anyone else's phone you can put the SIM into to receive the text?