I require a 9 digit PUK code for a new account but....

[jonleda]

My old/ soon to go out of contract sim I use In my car system is being replaced with a different sim from SKY (sorry) I need a 9 digit PUK code but EE only provide 8 any ideas? Do I add a “0” in front or?

look forward to some ideas. 

Thanks

[Chris_B]

@jonleda  a PUK code is to unlock a sim when the wrong sim pin has been entered incorrectly 4 times.   A PAC is to move your number from one network to a different network and a PAC code is only 8 digits.  

A PUK code can be found within your online EE account.    A PUK code is also only 8 digits. 

[jonleda]

Hi Chris,

I was following the instructions from Sky who bizarrely ask for it even though its supposed to be for a new sim only plan. 
thought it would be easier and free up a line when the sim in what was my ipad stopped, but no. 

[Christopher_G]

Are they asking for a PAC or a PUK, @jonleda?

PAC - to transfer your number to another network

PUK - to unlock a SIM card that's locked due to entering the PIN incorrectly too many times.

Chris