17-09-2023 04:17 PM
My phone lo longer recognises the EE sim. I have tried it in another phone - same issue. I have tried another sim in my phone - it works fine. I deduce I need a replacement sim, sadly I can't find a way to get one.
Help?
18-09-2023 08:20 AM
Hi @AngliaM
Thanks for coming back to the community 🙂
To arrange a replacement SIM card please get in touch with our mobile care team or visit an EE Store with photo ID and the team will be happy to help.
Thanks.
Leanne.