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iPhone delivery
What is the current delivery time for Apple iPhone 16 Pro Max? My order was placed 10 days ago and the item dispatched within 24 hours. I live in a major city so I’m growing concerned that there is a problem. Where can I go to find out more?
Very slow response from one website on Windows PC - iPad fine
Over recent weeks I have noticed that accessing one particular website from my Windows PC that I use a lot (thegvoffice.com ... IP address 104.21.64.1) has become very slow and often pages do not load without multiple refreshes.Other useful informati...
TV - Pixilation and freezing since changing to EE.
Annoying freezing and pixilation every 20 seconds since the changeover. I am 92 and find it annoying.Broadband is ok.
The evolution of the BT TV box
Recently reading articles on various forums that Freely replacing freeview/Youview I wonder if this will come to the EE tv box the current offering delivered by aerial and even internet is rather limited compared to the competition and considering B...
GLinet router and Ipv4
I have just purchased a GLinet x2000 router. It didn't work with either of my EE Sims I have. The Sims do work in my older and much slower TP Link router. Apparently the issue is my Sims will not get an IP address as they are iPv4 only and the GLinet...
Contention differences between uncapped speed and capped speed
Hi,I would like to know the specific answer to a question relating to contention speed wrt mobile broadband.Background:I have a 30 day sim-only unlimited data (£38/30 day). I have my own 5G hub. This sim is speed limited to 100Mbps. I am in an area w...
Parental Filtering Finally Working - EE Smart Hub Pro
I’ve been with EE since January and have the Smart Hub Pro WiFi 7.The website filtering hasn’t worked since day 1, despite having adult content blocked. For example, access to sites like ‘pxxxhub’ was allowed.Suddenly tonight it is now working. I can...
Resolved! Unable to claim my Google One 2TB after upgrade even with text message link
Can I just say that the EE website and app is absolutely awful. After struggling and failing to upgrade my phone via the app and website I finally gave up on a new phone (went to the phone company which worked out cheaper overall for the device). I m...
Help. Topped up £15
Topped up £15 yesterday usually it's a case of top up and use as needed However it's taken the money and say I have no credit? Wheres it gone?
Resolved! Changing phone plan
Hi guys, how can I change the plan on the iPhone app? In the "Manage" section it just shows my monthly spending and that's it. I want to be able to downgrade my plan so I could pay less. Do you have any idea how can I do this on the app?
Latest from our Blog
Rewards and the EE app
We want to thank you for choosing EE. So say hello to EE Rewards, only available in the EE app. Weekly discounts, money off your mobile bill, and great discounts on the brands you love. You'll get: W...
We drop the tech, you catch the deal
Once a month, for one day only - one huge saving on the hottest tech. Want amazing deals on the hottest tech? You'll need to stay ready, and act fast. Once a month, for one day only, the EE Tech Store...
Manage their time online with EE WiFi Controls
Taking control of the tech and connectivity in your home can help you get the very best from your WiFi. Our WiFi Controls makes it a doddle to get everything set up, just the way you want it. You’ll f...
Use WiFi Enhancer to get the best from your connection
Activate Work Mode or Game Mode within WiFi Enhancer to prioritise online traffic to those activities and get the best from your connection. Sometimes, you need your WiFi to help you get more done, or...
