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I can't add my sim card to account

arekju85
Visitor
 
Aju
11 REPLIES 11

I bought sim for 1£ and then called for 150 but I couldnt understand what the woman wanted from me. I spent the money I got with sim. I dont know if my Network worked before. 

Katie_B
EE Community Support Team

Hi @DiaconPhoenix

Have you topped up the SIM?

You will need to do this to make calls and texts. 

You can top up online using the Fast Payment route

Katie