I can't add my sim card to account
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13-09-2023 11:25 PM
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14-09-2023 08:53 AM
Good morning @arekju85.
Are you trying to pair a pay as you go number to your My EE account?
If yes, is your SIM activated?
Katie
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19-11-2023 03:01 PM
Yes
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19-11-2023 03:02 PM
I want it for payg phonr
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20-11-2023 07:47 AM
Hello @Sian1975.
Welcome to the community.
Have you recently set up an EE account?
Are you seeing an error when trying to pair your pay as you go SIM?
Katie
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20-11-2023 10:07 AM
Can you help me? I want to activate my sim card but it doesnt work on website. I cant call 150 because my speaking skills are not enough to understand what someone is saying to me. I dont have " message us" button. How can I get help by texting?
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20-11-2023 10:13 AM
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20-11-2023 10:14 AM
How can I check it? I thought I should buy any sim and then I have to choose..
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20-11-2023 10:16 AM
Hi @DiaconPhoenix.
Pay monthly SIMs require a credit check.
If you have purchased a SIM this will be pay as you go.
When you place your SIM into your device does it connect to a network?
Katie
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20-11-2023 10:18 AM
So I have pay as you go.
No. Network doesnt work. I cant call / sms as well.
