How to save my ee number

[idamghaniyahya]

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I have recently purchased a SIM card and registered it under my name in the system. I would like to know if I need to make regular payments or recharge the SIM card to keep it active, considering that I only use it for receiving SMS and not for any other services.

[Northerner · Accepted solution]

Hi @idamghaniyahya 

Please read EE hibernation policy. You need to make a chargeable activity within every 60 days. 

https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/pay-as-you-go-credit-run-out-when-i-havent-mad...

Thanks 

[XRaySpeX]

I presume it is a PAYG SIM. 

To keep your PAYG SIM alive, within every 179 days you need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

Texts are free to receive worldwide. So you will need to make use of your top-ups in other ways.