How to get A PAC code to leave EE

[RT293]

Hi there 

I want to leave EE and move to another provider. I was on a rolling contract. 
how do I request a PAC code ?

thanks 

[Katie_B]

Hi @Joshuva. 

I'm sorry to hear you are looking to leave. 

Please give us a call on 150 to request your PAC. 

Katie

[Edgood1]

The PAC form says I need to enter additional verification in the form of a onetime pin. The pin was sent, but there was no place to enter it on the form!! I am, therfore, stuck

[James_B]

Hi @Edgood1,

Please could you refresh the page and try again?

James

[Linkyjadyn12]

Pay as you go 

[Christopher_G]

Hi @Linkyjadyn12 

Welcome to the community.

I'm sorry to hear that you're thinking of leaving. Check out this 'What is a PAC Code and How Do I Request One?' help page.

Chris

[Grandad1946]

I have tried the leave EE page but this is not working, I tried texting PAC to 65075, get error the keyword you have given us is wrong.  Called the 0800 freephone number, 30 minute wait.  EE must be the worst provider going.

[Ali_A]

@Grandad1946 

The Self-Serve options for PAC code work if you have only 1 line on your account. 

If you have multiple lines with EE You'll need to Call our Customer Care team who can manually generate the PAC code for you. 

Ali

[KernowMark_]

You can text PAC to 65075 and it will send you a message with the PAC code, and also any charges on the account if still in a contract.

[Jamiekendall14]

I want  my pac code