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How does one contact EE from abroad when ones 3G SIM card/Apple4 device is NOT

amarra
Explorer

How does one contact EE from abroad when ones 3G SIM card/Apple4 device is NOT SUPPORTED any longer,

My old iphone 4 had a micro SD card inside.  I can't phone EE or email EE or chat to EE and I can't use the EE app as it requires a pin number from my phone and entered into the app and I obviously can't phone them anymore.

I understand after receiving info from a kind chap that I need a new SIM to fit my iphone 6S.

Question is;  How can I get a new SIM from abroad, when I can't contact EE?  I can only use WiFi apps and not the phone!  PLEASE HELP if anyone knows how to get a work around to this situation.

Warmly,

Amarra

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

You can contact EE from abroad, using +44 7953 966250 or +44 800 0798586 - you may be able to call the latter using Skype.

I'm not quite following the rest of your predicament, but EE will only supply replacement SIMs to your UK address, not abroad,

XRaySpeX
EE Community Star
EE Community Star

@amarra : Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

EE won't send abroad. If you have it sent to your UK addy for someone to send it on to you, they need to use it 1st in the UK to make a call or text so that it it is activated to use abroad.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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