Community Activity

Hub flashing green solid green

My WiFi all of a sudden died. Now the hub just flashes green then goes solid green and back to flashing. Tried turning the power off. I've tried the reset button which seems to do nothing at all ? 

Dmtdan by Visitor
  • 39 Views
  • 3 replies
  • 0 Helpful

Need a real router and mesh

HiBeen using the "Smart" Hub Pro for a few months now and come to the conclusion it's less than rubbish. There is no real QoS, no ability to change DNS and the awful range extenders are equal to tin cans with a bit of string. Can anyone suggest a dec...

Toryscum by Investigator
  • 114 Views
  • 7 replies
  • 2 Helpful

Resolved! Balance and charges

One day in March credit was £6.01, few days later it was 25p. I hadn't used text nor phone. Where did the credit go?? I text 150 to ask. Did not get appropriate reply. Cannot get through to call 150. What are you going to do about this and my lost cr...

Khg by Investigator
  • 104 Views
  • 12 replies
  • 1 Helpful

Resolved! How can I speak to someone from EE

I need to speak to a human being. EE seem to have made this impossible. I have followed the links and the texts and etc and there is no option to speak to customer services. This is ridiculous.

Diccon by Visitor
  • 23381 Views
  • 20 replies
  • 21 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 36252 Views
  • 278 replies
  • 87 Helpful

Resolved! International dialing add on

Hi,I have purchased an international dialling add on in order to dial Australia from the UK ( 500mins, £14). I did this a couple of weeks ago and it is showing as an active add on.When will it start to work?

Re: Back order google pixel

Hello!I have a Google Pixel 9a on order and haven't been given an estimated dispatch date. Do you have any guidance on how long it is currently taking to dispatch please?

RCS chat

Hi I ported my 3 number to ee and it completed successfully but….….when I send an ordinary message ( not WhatsApp or Messenger) to my wife the wrong number appears on her phone, ie the number ee sent with their new sim. In RCS chat settings it shows ...

Calls keep dropping since power outage

Hi,I am on an EE contract and live in Portugal. Since the power outage I have been unable to make calls. On attempt, the calls keep dropping. I am fully aware WhatsApp calls are still going through but I want to call landlines.I have tried removing s...

RDani1985 by Investigator
  • 64 Views
  • 6 replies
  • 0 Helpful