Keeping old number

[Alex1504]

I have recently got a new phone contract qith EE and I'm trying to move my number from my old network Three, but when I input my PAC number it says its wrong. 

Anyone have any ideas on what to do? 

[Jon_K]

Hi @Alex1504.

Welcome to the community.

Are you completing the online form?

Is your PAC in the format of three letters followed by six numbers, with no spaces?

Jon