Hi @Richie250
If you have an iPhone, just visit Transfer your phone number from your previous iPhone using eSIM Quick Transfer for steps on how to do this.
For Android phones, you can log into your EE app on your new device > Manage > settings > replace SIM > eSIM.
This will download and install an eSIM to your new phone.
It will then send a code to your old phone which you use to activate the new eSIM
Ali
