How do I acess my PUK code?
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14-05-2024 06:29 PM
Hello.
My SIM card has been locked for some reason and I searched that I need my PUK code.
However, it says for me to click on 'Manage my Device' but this option doesn't exists to me and I need my PUK code. Honestly, EE is such a hard platform.
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14-05-2024 06:44 PM
A PUK is required after entering your SIM PIN incorrectly 3 times.
You can find a PUK at the bottom of the "Plans & Subscriptions" section if you're using a desktop browser..
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14-05-2024 07:21 PM
Yes! That's what I need, thank you!
But where can I find this section? Can't find it. ;(
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14-05-2024 08:44 PM
@iihtyso : You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Home > Plans & Subs > Unlock your SIM / eSIM.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
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