How could I talk to a real person and transfer my number to EE

[nancyan1029]

It is shame to see so hard to talk to a real person from EE. I want to transfer my phone number from Vodafone to EE. Sending my PAC code to 150 but seemed like there is a " Technique problem" and I need to wait for a call back. Waited for nearly 24 hours but no one called. Still going around to see how could I do this. 

Vodafone has a on line chat and option to talk to a real human... shame to see EE does not have this 

[bristolian]

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@nancyan1029 wrote:

Sending my PAC code to 150 but seemed like there is a " Technique problem"

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What makes you say there is a "technique problem"? What exactly did you receive by response to your PORT text to 150?

[nancyan1029]

After I send my PAC code to 150. 150 replied: Hi from EE. Something has gone wrong with your PAC POrt-In-Request. and passed this to our Port-In-team  who will contact you within next 24 hour... Please wait to hear from us before attempting to complete this PAC request... 

I do not know what is going on. I sent the PAC code which Vodafone sent over to me. 

BTW... how can I talk to a real person? 

[nancyan1029]

Hi, I have been waiting over 24 hours and no one from EE actually called me, do you know if there is any way I can contact to talk to a real person? 

[Chris_B]

@nancyan1029  You can call customer support on 150 and select option 2 

[Schockwave]

@nancyan1029 , you an ring customer service , check my signature, and when the options come up press 2 on your keypad, which should put you through to speak to someone.a