02-03-2023 11:55 AM
02-03-2023 12:44 PM - edited 02-03-2023 12:45 PM
Hello @Sophia35 ,
Welcome to the community,
You need to get a PAC code from the network you are with and give it to EE, once you have your SIM card from EE, but can only do this if you have not already cancelled with them and moved to EE, you cannot do this retrospectively, that is so long as you are still with the network you have your old number then you can do this.
02-03-2023 12:44 PM - edited 02-03-2023 12:45 PM
Hello @Sophia35 ,
Welcome to the community,
You need to get a PAC code from the network you are with and give it to EE, once you have your SIM card from EE, but can only do this if you have not already cancelled with them and moved to EE, you cannot do this retrospectively, that is so long as you are still with the network you have your old number then you can do this.