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Ayman7
Contributor
Contributor

Hello, I have an ee sim, but I cannot receive calls

25 REPLIES 25

I could not reach any of them because the answering machine ended the call

Christopher_G
EE Community Support Team

I'm not sure why that would happen, @Ayman7. Are you near an EE Store? If you're able to pop in, they'll be able to help you.
Chris

Ayman7
Contributor
Contributor

Yesterday I went to the ee store and got a new sim but the same problem

Christopher_G
EE Community Support Team

OK, thanks @Ayman7 

You need to either pop into the store so that we can look into this in closer details, or contact our Mobile Care team.

Chris

How can I get a contact number?

Christopher_G
EE Community Support Team

You can find all of our contact information on this get in touch help page, @Ayman7 

Chris