SIM card

[lfstratford]

It’s nearly two weeks since I ‘joined’EE from Plusnet,I haven’t received my SIM card but have received a text asking me to mark,out of ten,if I’m happy with the delivery.It wouldn’t send.Tried customer service but my brain is being fried by all of the options.HELP

[James_B · Accepted solution]

Hi @lfstratford,

Welcome to the EE Community. 🙂

I'm sorry to hear you haven't received your new SIM.

Please get in touch with Customer Care so a member of the team can check the status of your order.

Thanks

James